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Privacy Policy

This policy explains the limited information handled by Reading Residents Directory and the choices available to visitors. The service is a Massachusetts public-records reference, does not require an account, and does not host government record files about visitors.

Information You Submit

A name, phone number, or address entered into a search form is handled by the provider that supplies those results; our servers do not retain a copy of those searches. If you contact us, we receive the contents of your message and use them to respond.


Data We Gather Automatically

Our hosting keeps ordinary server logs: IP address, browser type, pages viewed, and timestamps. We look at this in aggregate to keep the site healthy and to see which pages readers use. Cookies or similar technologies may support basic analytics and, where applicable, advertising measurement.


What We Do With This Data

We use this information to operate and repair the service, measure traffic, and improve the reference pages. We do not sell visitor lists or create individual visitor profiles.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Information Choices

Depending on where you live, you may request access to, correction of, or deletion of personal data a website keeps. Massachusetts material reviewed for this reference did not identify a single statewide consumer-privacy removal form applicable here. Because we retain little, we can check the contact mailbox and relevant logs and remove responsive material. Use the Contact page. A public record held by a Massachusetts or Reading custodian is outside our control and must be addressed to that custodian.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.